A woman kneeling on the floor at home, holding a phone and shopping bag as she tries to fix a broken piece of furniture during a video chat with a customer service agent.

Person Getting Help From Customer Service

A woman sitting on the floor at home surrounded by packages, clutching a shopping bag to her chest as she uses a tablet to video chat with a customer service agent.

A man standing at a desk, talking to a customer online regarding a recent purchase. 

Customer Support For A Recent Purchase

An open furniture box and hammer next to a screen displaying a customer service agent video chat.

Shipment With Customer Service Agent

A man in glasses sitting in front of a desk with a package and computer monitor on it, video chatting with a customer service agent.

Person Interacting With Customer Support

Downloading. Arrows pointing down, indicating a downloading state on a website or app.

Feedback In Progress

A person in front of a laptop and rating stars indicating a review section for a website or app.

Website Content Sections

A desk with a package in front of a computer monitor displaying a female customer service agent wearing a headset, with a floating panel featuring a question mark.

Delivery Customer Service Video Chatting

A young woman with a ponytail in front of a desk with a computer and a package on top, video chatting with a customer service agent.

Three tech store customers trying laptops, phones, and other electronic devices at a display in the store. 

Customers At An Electronics Store

A woman standing at her desk, talking to a customer service agent on her laptop as her dog stands at her feet.

A spaceship shooting a teleportation beam, indicating that a website or app is in the uploading state.

No messages empty state feedback for a website or application.

Empty State Feedback

A person speaking to a customer support agent about shipping and delivery or transportation and logistics.

Person Contacting Customer Support

An employee getting feedback from a manager at the office.

People Collaborating In The Workplace

No search results empty state feedback for a website or application.

A young man in a hoodie sitting at a desk with a package and computer monitor on it, video chatting with a customer service agent.

An abstract composition showing consumerism related to customer ratings and feedback.

Consumerism

Shooting star depicting a successful action for a website or app.

Website State Feedback

The owner of a convenience store selling bottled water to a customer.

Person Ordering Food Or Drink At A Counter

A saleswoman standing with crossed arms in front of a row of phones and tablets while customers browse the store.

An open power tool box next to a laptop displaying a hands reaching out, representing a customer service agent chat.

A container of French fries on a website next to a delivery truck icon and an angry face emoji, indicating an unhappy food delivery customer.

Online Food Delivery

A desk with a package in front of a computer monitor displaying a customer service agent wearing a headset, with a floating panel featuring a shield icon.

A customer service representative sitting at a dining table and taking a call in front of their laptop, next to their cat.

Person Working From Home

See you soon! A man walking away with a flying airplane in the sky, indicating that a user is about to leave a website or app.

Offboarding State Feedback

A woman standing at a table with a package on it, talking to a customer service agent on her laptop.

Hourglass signifying waiting for a page to load for a website or app.

An elderly woman sitting in a wheelchair in front of her desk, using her computer to video chat about a package with a customer service agent.

No search result or no results found empty state feedback for a website or application.

A speech bubble and rating stars signifying a review section for a website or app.

A person speaking to a customer support agent about rental or real estate.

A desk with a package in front of a computer monitor displaying a male customer service agent wearing a headset.

A flashlight pointing up to the sky, indicating that a website or app is in searching mode.

A woman sitting in front of her desk and holding a package, using her computer to video chat with a customer service agent.

A group of people interacting with each other through a customer support service desk software application.

People Using Service Desk Software

A man in glasses and a hoodie sitting on a sofa in his living room and working on his laptop, receiving positive feedback.

Person Sitting On Their Sofa And Working

An abstract composition showing elements related to team or product feedback.

Abstract Teamwork

A man kneeling on the floor at home, trying to fix a broken piece of furniture while using a tablet to video chat with a customer service agent.

Two co-workers using a customer support service or help desk software application.

Team Members Using Service Desk Software

A person speaking to a customer support agent about healthcare.

Abstract depiction of a waving hand in greeting or farewell for a website or app.

A young woman with a ponytail in front of a desk with a computer, video chatting with a customer service agent.

Person Video Chatting With Customer Service

Office Teamwork

A man sitting on the floor at home surrounded by packages, video chatting with a customer service agent.

An open furniture box next to a tablet displaying a customer service agent video chat.

Empty cart state feedback for a website or application.

A person speaking to a customer support agent about travel or tourism.

A person speaking to a customer support agent about banking.

A woman sitting on the floor at home, looking at a power tool as she uses a tablet to video chat with a customer service agent.

Loading. An hourglass and check mark indicating that the website or app is loading, trying to connect or waiting for a response.

In progress. A moving ship indicating that a website or app is in an in progress state.

A woman holding a tablet and sitting in front of a desk with a computer and a package on top, video chatting with a customer service agent.

Shopping bag and check mark indicating that the order has been successfully completed on a website or app.

A woman sitting in front of a desk with a package and computer monitor on top, video chatting with a customer service agent.

An elderly woman with glasses in front of a desk with a computer, video chatting with a customer service agent.

A busy and overworked manager or employee surrounded by charts, graphs, and notifications.

Busy Project Manager Overwhelmed By Work

A man standing at a desk with a shopping bag on it, talking to a customer service agent on his laptop.

A man lying on the ground waiting for something, indicating that a website or app is loading, trying to connect or waiting for a response.

A man with a backpack standing at a table with a large package at his feet, talking to a customer service agent on his laptop.

Illustrations of customer feedback