A woman kneeling on the floor at home, holding a phone and shopping bag as she tries to fix a broken piece of furniture during a video chat with a customer service agent.

Person Getting Help From Customer Service

A fixed-wing propeller airplane with abstract rectangular shapes in the background.

Vehicle Against City Background

A man kneeling on the floor at home, trying to fix a broken piece of furniture while using a tablet to video chat with a customer service agent.

Two co-workers using a service desk software application for legal services.

Team Members Using Service Desk Software

Two co-workers using a service desk software application for financial services.

A busy and overworked manager or employee surrounded by charts, graphs, and notifications.

Illustrations of fix