A woman kneeling on the floor at home, holding a phone and shopping bag as she tries to fix a broken piece of furniture during a video chat with a customer service agent.

Person Getting Help From Customer Service

A young girl waiting to see a health care provider for a blood test at a clinic or hospital.

Patient In A Clinic Or Hospital Waiting Room

A woman sitting on the floor at home surrounded by packages, clutching a shopping bag to her chest as she uses a tablet to video chat with a customer service agent.

A man standing at a desk, talking to a customer online regarding a recent purchase. 

Customer Support For A Recent Purchase

Medical Equipment

A salesperson doing inventory of skin care products in a retail store.

Person Browsing Products In A Store

An open furniture box and hammer next to a screen displaying a customer service agent video chat.

Shipment With Customer Service Agent

A man in glasses sitting in front of a desk with a package and computer monitor on it, video chatting with a customer service agent.

Person Interacting With Customer Support

A desk with a package in front of a computer monitor displaying a female customer service agent wearing a headset, with a floating panel featuring a question mark.

Delivery Customer Service Video Chatting

A young woman with a ponytail in front of a desk with a computer and a package on top, video chatting with a customer service agent.

Three tech store customers trying laptops, phones, and other electronic devices at a display in the store. 

Customers At An Electronics Store

A woman standing at her desk, talking to a customer service agent on her laptop as her dog stands at her feet.

A person speaking to a customer support agent about shipping and delivery or transportation and logistics.

Person Contacting Customer Support

A browser window displaying a woman holding a shopping bag surrounded by icons including a coin and package, representing an online purchase return.

Person Returning An Online Purchase

A browser window displaying a woman wearing an apron surrounded by icons including an add to cart icon, shopping bag and credit card, representing an online purchase return.

A pile of packages alongside a video chat screen showing a smiling man.

Shipping And Delivery Customer Service

A young man in a hoodie sitting at a desk with a package and computer monitor on it, video chatting with a customer service agent.

An abstract composition showing consumerism related to customer ratings and feedback.

Consumerism

A sculptor carving a statue in their studio.

Studio Arts

A young girl waiting to see a health care provider at a clinic or hospital.

The owner of a convenience store selling bottled water to a customer.

Person Ordering Food Or Drink At A Counter

A man reaching towards a screen depicting sliders and icons for the dollar, yen and ruble, with a credit card and a safe in the background. 

Person Using Currency Exchange App

A saleswoman standing with crossed arms in front of a row of phones and tablets while customers browse the store.

An open power tool box next to a laptop displaying a hands reaching out, representing a customer service agent chat.

A container of French fries on a website next to a delivery truck icon and an angry face emoji, indicating an unhappy food delivery customer.

Online Food Delivery

A pile of packages alongside an icon of a shield and a video chat screen showing a smiling woman.

A man caring for his pet dogs, surrounded by various lifestyle elements related to the outdoors.

Everyday Life

A desk with a package in front of a computer monitor displaying a customer service agent wearing a headset, with a floating panel featuring a shield icon.

A route map representing the food delivery process, with icons including a hand holding a takeout drink container, candy, cake, ice cream, cars, and houses.

Food Delivery System

A customer service representative sitting at a dining table and taking a call in front of their laptop, next to their cat.

Person Working From Home

A desk with a computer monitor displaying a shopping cart icon, surrounded by symbols related to order fulfillment including a credit card and gift box.

Order Fulfillment Process

A woman standing at a table with a package on it, talking to a customer service agent on her laptop.

A browser window displaying a waving man surrounded by icons including a package, delivery truck and British pound symbol, representing an online purchase return.

A striped awning above a phone screen showing an image of a potted plant, with icons of a shopping cart and credit cards on either side.

E-Commerce Storefront

An elderly woman sitting in a wheelchair in front of her desk, using her computer to video chat about a package with a customer service agent.

A credit card with wheels on a computer screen next to an exclamation mark, signifying credit card theft.

Cybersecurity

A person speaking to a customer support agent about rental or real estate.

A desk with a package in front of a computer monitor displaying a male customer service agent wearing a headset.

A woman sitting in front of her desk and holding a package, using her computer to video chat with a customer service agent.

A group of people interacting with each other through a customer support service desk software application.

People Using Service Desk Software

A stack of packages alongside an icon of a check mark and a video chat screen showing a smiling woman with a headset.

A man kneeling on the floor at home, trying to fix a broken piece of furniture while using a tablet to video chat with a customer service agent.

Two co-workers using a customer support service or help desk software application.

Team Members Using Service Desk Software

Several playing cards with a plus sign above.

Board Game Pieces

A person speaking to a customer support agent about healthcare.

A young woman with a ponytail in front of a desk with a computer, video chatting with a customer service agent.

Person Video Chatting With Customer Service

A browser window displaying a woman with glasses holding a package surrounded by icons including a shopping bag, security shield and Euro symbol, representing an online purchase return.

A man sitting on the floor at home surrounded by packages, video chatting with a customer service agent.

An open furniture box next to a tablet displaying a customer service agent video chat.

A person speaking to a customer support agent about travel or tourism.

A browser window displaying an older bearded man with glasses surrounded by icons including a package and dollar sign, representing an online purchase return.

A person speaking to a customer support agent about banking.

A woman sitting on the floor at home, looking at a power tool as she uses a tablet to video chat with a customer service agent.

A woman visiting a health care provider for a checkup at a clinic or hospital.

Patient Visiting A Health Care Provider At A Clinic Or Hospital

A young man being attended by a health care provider at a clinic or hospital.

A woman holding a tablet and sitting in front of a desk with a computer and a package on top, video chatting with a customer service agent.

A woman sitting in front of a desk with a package and computer monitor on top, video chatting with a customer service agent.

An elderly woman with glasses in front of a desk with a computer, video chatting with a customer service agent.

A busy and overworked manager or employee surrounded by charts, graphs, and notifications.

Busy Project Manager Overwhelmed By Work

A man standing at a desk with a shopping bag on it, talking to a customer service agent on his laptop.

A man with a backpack standing at a table with a large package at his feet, talking to a customer service agent on his laptop.

Illustrations of customer care