A man in a baseball cap and shorts holding a smartphone next to a giant gift box and phone screen displaying an image of a sofa, along with icons of a shopping cart, percentage sign and heart.

Person Using App To Shop Online

A bell next to a cursor and various graphic elements.

Gift Or Holiday Shopping

A bowl of ramen on a website next to bicycle and clock icons, indicating estimated bike delivery time for an online food order.

Online Food Delivery

A woman sitting on the floor at home surrounded by packages, clutching a shopping bag to her chest as she uses a tablet to video chat with a customer service agent.

Person Getting Help From Customer Service

A large package and a teddy bear sitting on the ground while a cat rests nearby.

Delivered Package

A woman in a jumpsuit uniform standing next to a delivery van and a trolley holding packages, with an inset icon showing a woman using her smartphone.

Van Delivering An Online Order

A woman in high-waisted trousers holding a smartphone next to a giant phone screen displaying an image of a pair of sneakers, along with a percentage sign icon.

An open furniture box and hammer next to a screen displaying a customer service agent video chat.

Shipment With Customer Service Agent

A flower vase surrounded by icons relating to Black Friday sales, including a price tag, a shopping bag with the word "sale" on it, a credit card, and a gift box.

Black Friday Shopping Display

A young woman with a ponytail in front of a desk with a computer and a package on top, video chatting with a customer service agent.

Person Interacting With Customer Support

A speech bubble displaying an image of a sofa in front of a small shopfront with an awning over the window.

Shopfront With Merchandise

A desk in front of a window with a computer monitor displaying the online checkout process for a wristwatch. 

Desk Set Up For Online Shopping

A man in a baseball cap and t-shirt holding a smartphone next to a giant box and phone screen displaying an image of a gaming controller, along with icons of a shopping cart, percentage sign and smiley face.

A desk in front of a window with a computer monitor displaying the online checkout process for a hubcap. 

A young man in a hoodie sitting at a desk with a package and computer monitor on it, video chatting with a customer service agent.

A desk with a computer monitor displaying a delivery truck icon and a Euro sign.

Order Fulfillment Process

A megaphone surrounded by different graphic elements and a lightning or electricity symbol.

Hands reaching towards a shopping bag and pair of high heels, representing order fulfillment.

Order Fulfillment

A dog sitting between a game controller and a package in front of an arched window, surrounded by smiley face and percentage symbols.

Pet Inside With Package

A woman using a smartphone to make a secure credit card payment online.

Person Interacting With A Smartphone

Hands reaching towards a package and a laptop, representing order fulfillment.

A woman with a handbag and a child with a shopping bag surrounded by icons related to Black Friday sales, including price tags, gift boxes, and credit cards.

People Shopping On Black Friday

A cat sitting between a sneaker and a gift box in front of a window showing a cityscape, surrounded by heart and percentage symbols.

Payment processed. A person waves at a moving dollar bill and a dollar sign indicating a successful online payment.

Successful State Feedback

An open power tool box next to a laptop displaying a hands reaching out, representing a customer service agent chat.

A man holding a shopping bag, a woman sitting on a pile of boxes, and a man sweating trying to juggle two gift boxes, surrounded by boxes and a browser window with an icon of a handbag.

People Shopping During Black Friday Sales

A woman holding a smartphone next to a giant shopping bag and phone screen displaying an image of a flower vase, along with icons of a shopping cart, percentage sign and thumbs up.

A parrot sitting between a flower vase and a package in front of a window, surrounded by star and percentage symbols.

A desk with a computer monitor displaying a shopping cart icon, surrounded by symbols related to order fulfillment including a credit card and gift box.

A woman standing at a table with a package on it, talking to a customer service agent on her laptop.

Customer Support For A Recent Purchase

A browser window displaying a waving man surrounded by icons including a package, delivery truck and British pound symbol, representing an online purchase return.

Person Returning An Online Purchase

A male courier in a uniform with a vest and cap delivering packages to a woman at her front door as her cat walks nearby.

Person Accepting Package Delivery

A pizza slice on an app screen next to delivery truck and confirmation icons, indicating a confirmed or completed food delivery order.

A collection of icons related to Black Friday Sales, including shopping bags, a parcel, a ring box, handbags, and a piggy bank with coins.

A desk in front of a window with a computer monitor displaying the online checkout process for a tea set. 

A woman holding a potted tulip, surrounded by icons related to Black Friday sales, including price tags, a parcel, a stool stacked with books, and a handbag with a discount tag.

Person Shopping On Black Friday

A shopping bag and a speech bubble displaying an image of a sneaker in front of a small shopfront.

Woman sitting at a reception desk receiving a delivery package from a delivery man.

Receptionist Receiving Visitor At Desk

A shopping cart filled with random shapes, surrounded by packages and a plus sign icon.

Using A Shopping Cart

A woman in a crop top with a headband, earrings and a handbag, surrounded by icons relating to Black Friday sales including a receipt, a handbag, and a discount sign.

A delivery person in a uniform bringing several packages to a woman standing in front of her door with her cat at her feet, with a panel in the center displaying a credit card icon.

Person Receiving A Package

Hands reaching towards a package and a potted plant in a decorative pot, representing order fulfillment.

A desk with a computer monitor displaying a shopping cart icon, surrounded by symbols related to order fulfillment including a shopping cart and dollar bill.

A rabbit sitting between a kitchen blender and a gift box in front of a window showing a cityscape, with a percentage symbol in the background.

A man in a jumpsuit uniform standing next to a delivery van and a trolley holding packages, with an inset icon showing a bearded man with glasses.

A shopping cart filled with random shapes and surrounded by packages.

A man sitting on the floor at home surrounded by packages, video chatting with a customer service agent.

A desk in front of a window with a computer monitor displaying the online checkout process for a toy robot.

A pet bird sitting between a set of books and a gift box in front of a window, with a percentage symbol in the background.

Hands opening a package with a stand mixer, representing order fulfillment.

A woman in a headscarf holding a smartphone next to a giant phone screen displaying an image of a stand mixer, along with a percentage sign icon.

A browser window displaying an older bearded man with glasses surrounded by icons including a package and dollar sign, representing an online purchase return.

A desk with a computer monitor displaying an add to cart icon and a British pound sign.

A desk in front of a window with a coffee cup and a computer monitor displaying the online checkout process for a children's toy robot.

A woman in a jumpsuit uniform standing next to a delivery van and a trolley holding packages, with an inset icon showing a young boy.

Hands opening a shopping bag with a coffee maker, representing order fulfillment.

Shopping bag and check mark indicating that the order has been successfully completed on a website or app.

Website State Feedback

A woman navigating between panels featuring images of various clothing items surrounded by dollar signs and percentage symbols.

Person Browsing Items Online

A busy and overworked manager or employee surrounded by charts, graphs, and notifications.

Busy Project Manager Overwhelmed By Work

A gift box and a speech bubble displaying an image of a blouse in front of a shopfront with an awning over the window.

A man standing at a desk with a shopping bag on it, talking to a customer service agent on his laptop.

Illustrations of online shopping